The owners, sites, and sectors that turn to MACH.
Hover or select a stream below to see who we work with across Business, Industrial, and Procurement Solutions. The common thread is not a label. It is the operational or commercial pressure behind the work.
Who we work with in Business
Australian business owners carrying too much of the business in their own head, their own week, or their own inbox.
Relevant Australian context
- Australian small businesses are falling behind on technology. The CPA Australia Asia-Pacific Small Business Survey (2025–26) found Australian small businesses lag well behind larger local firms and overseas peers in adopting digital tools, and that gap is holding back growth and productivity.Source: CPA Australia, Asia-Pacific Small Business Survey 2025–26
- Nearly 1 in 3 Australian small business owners plan to retire within five years, yet only 16% have a documented succession plan, and 71% say the business relies on their personal reputation rather than systems.Source: VistaPrint research, reported by Business News Australia, April 2026
- Almost half of Australia's 2.5 million businesses are owned by people over 50. Buyers will have plenty to choose from. The businesses that sell well will be the ones that run without the owner.Source: Australian Bureau of Statistics
Trade and service businesses
Electricians, plumbers, builders, and similar operators buried in quoting, invoicing, and paperwork instead of billable work.
Owners nearing retirement
Owners planning to sell or step back in the next few years who want the business to be worth what it should be, not undersold out of fear of the unknown.
Family businesses
Businesses moving to the next generation, where the knowledge of how things actually run has never been formally written down.
Fast-growing SMEs
Businesses that have scaled quickly but where every decision, big or small, still has to go through the owner personally.
Professional and trade services firms
Firms that want a straightforward reporting rhythm and job-level profitability instead of gut-feel decisions at the end of the week.
Multi-site or multi-team operators
Businesses running more than one location or crew with no single, trustworthy view of which part of the business is actually performing.
Referral-only businesses
Businesses that have always run on word of mouth and have no second lead source if a quiet month arrives with nothing in the pipeline.
Retail and e-commerce businesses
Businesses with a website that gets some traffic but does not convert enquiries, or does not show up when it matters on Google.
Businesses preparing for finance
Businesses approaching a lender or investor that need clean, credible reporting fast, not a spreadsheet built the week before the application.
Not sure where you fit?
Tell us the business problem, site issue, or procurement pressure point, and we'll point you to the right service straight away.